An NBC 6 South Florida investigation into the Ft. Lauderdale-based travel company Caribbean Cruise Line found that the company has been burdening customers with hidden fees and refusing refunds. The Better Business Bureau has received over 1400 complaints about the company, the station found.
Five years ago a Florida judge prohibited two businessmen connected with the company from charging any fees above the advertised price. At the time the two owned Imperial Majesty, but they later went on to dissolve the corporation, leaving millions in unpaid fines. These two men are now partial sponsors of Caribbean Cruise Line.