Number	23495
Subject	Insurance
Source	Bloomberg News (New York)
State	NJ
Year	2007
Publication Date	08/03/2007; 12/27/2007
Summary	In this series, the reporters "documented a pattern of deception and abusive practices by the $6.1 trillion insurance industry. The reporters unearthed confidential company documents that showed, along with on-the-record interviews with former agents and regulators, how the entire property insurance industry had changed the way it handles customers, starting in the 1990s."
Category	Contest Entry
Pages	48
Keywords	insurance; underpaying policyholders; claims; civil lawsuits
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