| Number | 23794 |
| Subject | Consumer Affairs |
| Source | WCVB-TV (Boston) |
| State | MA |
| Year | 2007 |
| Publication Date | 05/02/2007; 03/21/2007; 07/17/2007 |
| Summary | WCVB found that Home Depot used sub-contractors as installers, not full-time employees, and deliberately mislead customers about it. This lead to poor quality installations and dissatisfied customers. Because of the investigation Home Depot not only "changed the way it does background checks on its sub-contractors nationwide but it also developed new policies for its sales staff and sub-contractors." |
| Category | Contest Entry |
| Pages | 25 |
| Keywords | company; policy; Home Depot; sub-contractors; consumer; installations; sex offenders; |
| Related Links | |
| Related Video | |
| Contest Questionnaires | Only members can download contest entry questionnaires! Log in to get access. |
| Ordering info | Want to place an order? Email us or call us at 573-882-3364 (Stories are only available to members of IRE. For membership information, please refer to our membership page) |