The IRE Resource Center is a major research library containing more than 23,250 investigative stories — both print and broadcast. These stories are searchable online or by contacting the Resource Center directly (573-882-3364 or rescntr@ire.org) where a researcher can help you pinpoint what you need. Browse or search the tipsheet section of our library below. Stories are not available for download but can be easily ordered by contacting the Resource Center:
Search results for "911 calls" ...
-
Des Moines Register Reader's Watchdog
The Des Moines Register Reader's Watchdog column that takes on issues faced by individual Iowans who are at wits’ end and can't get answers from public officials, businesses and the justice system. Watchdog reporter Lee Rood's job is to give voice to readers who present important issues, to investigate all sides of those issues and to seek solutions that eluded others. This is a unique effort that both engages readers and values traditional watchdog reporting. At a time when journalists are seeking to remain relevant, build credibility and engage readers, she has launched this initiative that focuses not on the stories that she thinks are important, but on issues that are critical to our readers. In the past year, she wrote more than 60 columns, digging into watchdog issue brought to her by Iowans. Her work has put a new spotlight on wrongs that needed righting. Her work has led state lawmakers to propose legislation that requires Iowans to call 911 if they are present at the scene of an overdose. She has prodded the state attorney general's office to develop a plan to enforce laws that require companies to have worker's compensation insurance. She has fought through red tape for readers who didn't have someone in their corner to do so. Lee Rood's bold move to launch a new form of watchdog journalism for the Des Moines Register has made Iowans' lives better. Online, this body of work lives at DesMoinesRegister.com/ReadersWatchdog.
Tags: Public officials; businesses; justice system
-
Addressing 911
It all started with a tip from people on the front lines, and quickly unraveled into a story that has sparked much needed oversight of Ingham County's new consolidated 911 center. The center merged two 911 dispatch centers into one back in June of 2012. In October, a group of first responders approached Reporter Ann Emmerich with alarming concerns about problems within the system. They believed at least two deaths could be connected to delayed response times because emergency crews were sent to the wrong address. They also believed county officials were trying to "cover up" the problems. Using the Freedom of Information Act, Ann Emmerich began digging into records from the 911 Dispatch Center. She obtained documented complaints from the Lansing Fire Department, call logs from the dispatch center, and time stamped recordings of 911 calls. Just days after Emmerich made those FOIA requests, Lansing's Mayor announced he would form a task force to investigate concerns with the County's 911 Center. At the time, there was no advisory board in place to oversee the center. Once officials went public with the formation of a task force, the original board that worked to establish the 911 center was brought back together to begin oversight.
Tags: broadcast; 911; FOIA; 911 center
-
Montgomery County Police Make Overtime Millions in 911 Call Center
This story looks at the overtime pay in the 911 call center of the Montgomery County Police Department. Over the last five years, four officers made over a million dollars in overtime.
-
Sounding the Alarm
An extra $274,000 was required to fix the problems created by a $37 million upgrade to the Marion County digital radio system. The switch from analog to digital was not as smooth as hoped because firefighters claimed the transmissions were unintelligible.
Tags: dispatcher; 911; emergency call; International Association of Fire Chiefs; radio; walkie talkie; alert
-
Code 3
"'Code 3,' a two-day series that focused on ambulance delays in San Francisco, provided a rare glimpse inside an inherently complex and often secretive bureaucracy." Findings included: 439 people died while waiting for the ambulance to arrive; in 27 percent of high-priority medical calls, first responders failed to meet the city's time standard; and the city's 911 call center was the weakest link.
Tags: Philip Meyer Award; ambulance; response time; 911; Fire Department; Department of Emergency Management; death; medicine;
-
EMS Taxi: Health Care Dysfunction on Wheels
An analysis of the public records database found that Cleveland residents were calling 911 to be picked up by Emergency Medical Service ambulances for minor ailments. This is because dispatchers can't say no. The result is that response times are slow and the transportation is a high cost for the city.
Tags: transportation; emergency medical services; Medicaid; Medicare; Metrohealth Medical Center; Cleveland; ambulance; 911; database; health; medicine;
-
The Red Team
"Nearly six years after 9/11, classified test results leaked to 9NEWs show Transportation Security Administration screeners at Denver International Airport failed to find about 80% of weapons, like bombs and liquid explosives, carried by federal undercover agents called the Red Team. Denver is just one of many airports nationwide that are failing the tests, according to the Dept. of Homeland Security's OIG and US Government Accountability Office."
Tags: airports; security; homeland security; transport security association; TSA; bombs; weapons; flight safety
-
The No-Fly List
CBS News reported that the No-Fly List, compiled after 9/11 to "prevent an Islamic terrorist who's associated with al-Queda from getting on a plane" is "incomplete, inaccurate, outdated, and a source of aggravation to thousands of innocent Americans." The version available to airport screeners is "sanitized of the most sensitive information", because "intelligence agencies that supply the names don't want them circulated to airport employees in foreign countries for fear that they could end up in the hands of terrorists." Before 9/11 the list had 16 names on it; after 9/11, the list grew to include 44 thousand names, not including an additional 75 thousand names on the additional security screening list. Now there's another list: names of people who have shouldn't be on the first list. You have to apply to get on that list. The list airport screeners see has no birth dates or physical descriptions. For the past three years, the TSA has spent about 144 million dollars to develop a program called Secure Flight-- it hasn't been implemented yet.
Tags: Department of Homeland Security; anti-war activists; Iraq; No-Fly List; wiretaps; FBI; Excel; heads-of-state; Transportation Security Administration; TSA; data dump; National Security News Service; Joe Trento; NSA; Zaccarias Moussaoui; FBI Terrorist's Screening Center; Donna Bucella; Dawud Salahuddin; David Belfield; Kip Hawley; Cathy Berrick; General Accounting Office; Secure Flight
-
A 911 Emergency
A WISH-TV (Indianapolis, IN) investigation exposed a public safety crisis resulting from a shortage of 911 operators. Inadequate staffing led to emergency calls being placed "on hold." Delays in answering led to delays in responding to emergencies. In addition, use of cell phones and computer-based phones adds to the response time as they do not provide dispatchers with the caller's location. Without this information, dispatchers are unable to determine where to send help. Reporters also looked at the historical problem of agencies not being able to "talk" to each other directly.
Tags: emergency dispatch systems; emergency dispatch response times; cell phone; 911; emergency dispatcher burnout; public-safety communications; Association of Public-Safety Communications Officials, APCO; enhanced wireless 911; Voice over Internet Protocol; VoIP; TTY; public safety answering point; PSAP; telecommunications; multiple line telephone system; MLTS; PBX-MLTS; National Association of State 911 Administrators; NASNA; Metropolitan Emergency Communication Agency; MECA; failsoft; Motorola
-
Every Second Counts
An analysis of 911 dispatch calls of Pompano Beach showed paramedics were responding to emergency medical calls slower than the national standard of six minutes or less in the areas of the city where the poorest and most elderly residents live.
Tags: Paramedics; response; fire dispatch; 911 call; medical emergency; elderly; poverty