The IRE Resource Center is a major research library containing more than 23,250 investigative stories — both print and broadcast. These stories are searchable online or by contacting the Resource Center directly (573-882-3364 or firstname.lastname@example.org) where a researcher can help you pinpoint what you need. Browse or search the tipsheet section of our library below. Stories are not available for download but can be easily ordered by contacting the Resource Center:
The IRE Resource Center is a major research library containing more than 23,250 investigative stories — both print and broadcast.
These stories are searchable online or by contacting the Resource Center directly (573-882-3364 or email@example.com) where a researcher can help you pinpoint what you need.
Browse or search the tipsheet section of our library below. Stories are not available for download but can be easily ordered by contacting the Resource Center:
Search results for "TRANSCRIPT State Farm Insurance Company" ...
The investigation "uncovered a plan that began in the mid-1990s with the help of one of the nation's leading consultant firms, McKenzie, to force motorists to sue to recover costs for so-called soft tissue injuries. Led by the nation's two leading insurers, State Farm and Allstate, insurance companies developed a strategy of delay, deny and defend when it came to minor car crashes."
Two whistle blowers share the story of how State Farm Insurance "was systematically defrauding its loyal customers" in the wake of Hurricane Katrina. Sisters Cori and Sherri Rigsby are State Farm insurance adjusters who told ABC News about how State Farm employees "were instructed to fraudulently alter customers' claim forms and even shred documents so the famous insurance company could avoid paying benefits to families who lost everything in the hurricane."
Dateline investigates State Farm Insurance Company and its little-known practice of "paper review." In a paper review, State Farm employees review a patient's medical records rather than actually examining the patient. The Dateline crew discovered that some State Farm employees use this practice to manipulate the system. For example, the crew found that some employees "secretly orchestrated the supposedly independent medical results, helping author reports and dictating changes to medical opinions that led to lower recommended payments for medical claims."
KTVT-TV reports that "companies that claim to be 'a good neighbor' and to keep consumers in 'good hands' ... may only be interested in the bottom line. .. three-part investigation of the auto insurance industry .. uncovers some seriously questionable practices in Texas and around the country. The first part reveals how through the alleged abuse of Texas' titling system, cars that have been declared 'totaled-out' frequently end-up back on the road... part-two... highlight(s) the controversy surrounding after-market or imitation auto parts.... Part-three educates consumers to the concept of 'diminished value,' and how insurance companies are allegedly shortchanging their own policy-holders after a car accident...."
KMSP-TV reports "A year-long investigation which exposed the cozy relationships between some doctors and insurance companies... (KMSP-TV) found some of them make millions of dollars offering medical opinions that allow insurance firms to avoid paying injury claims to car accident victims. Some insurance companies use the same doctors over and over again to get opinions that justify termination of benefits. Some doctors make up evidence to support their findings."
The reporters investigated the nation's largest insurance company, State Farm. The investigation revealed how State Farm employees routinely forge signatures of their customers, lie under oath during depositions and destroy documents -- all to avoid paying customers what they deserve.