The IRE Resource Center is a major research library containing more than 23,250 investigative stories — both print and broadcast. These stories are searchable online or by contacting the Resource Center directly (573-882-3364 or email@example.com) where a researcher can help you pinpoint what you need. Browse or search the tipsheet section of our library below. Stories are not available for download but can be easily ordered by contacting the Resource Center:
Search results for "Troubleshooter" ...
The NBC CT Troubleshooters were given some gross pictures of commercial ice machines by a source in the industry. We were told black slime, mold and other kinds of contaminants cover the machines that dispense your ice at fast food restaurants and other eateries. Our insider says it’s caused from a lack of proper maintenance on the machines. We used our hidden camera and took a closer look at food handling practices in Connecticut and what we found was disturbing. Often times, food service employees DO NOT treat ice as food. The story has created a buzz in the food industry and with the National Sanitation Foundation (NSF certifies ice machines for use in restaurants). In its most recent meeting the NSF discussed looking at ice machines that apparently violate NSF regulations and the FDA Food Code by sucking air and microorganisms from the floor drain (and other places) into the ice bin. This air flow defect was newly discovered and is probably the source of much of the contamination in ice machines we found in our investigation.
The NBC Connecticut Troubleshooters expose a wedding videographer who left dozens of newlywed couples in multiple states without their once-in-a-lifetime memories and out tens of thousands of dollars. In our persistent investigation, Jesse Clark literally runs from our cameras and later tackles our news photographer. As a result of our initial story, Clark hands over long overdue wedding videos to a police detective but continues to try to get new business from more couples in CT, NY, RI, MA, CA, FL and TX under new company names. NBC Connecticut continued to pursue the story as he criss-crossed the United States. This story series resulted in MA Attorney General Martha Coakley suing Clark and his associates for damages of more than $75,000, freezing his assets and issuing a restraining order. The complaints against him are also under investigation in Connecticut. Legal experts say this could eventually become an interstate trade case against Clark.
The NBC Connecticut Troubleshooters discovered thousands of documents containing the personal and financial information of city residents dumped in the basement of Hartford City Hall. The basement is easily accessible to anyone who enters City Hall. As a result of our investigation, City Hall cleared out the basement, put locks on the door and secured the documents in another location.
The series examines the relationship between media personality Tom Martino and a marketing company Efusjon. Martino endorses and promotes the company on his radio and TV shows. These articles reveal that his lifelong business partner owns the business and Martino profits from audience members signing up with the company.