The IRE Resource Center is a major research library containing more than 23,250 investigative stories — both print and broadcast. These stories are searchable online or by contacting the Resource Center directly (573-882-3364 or rescntr@ire.org) where a researcher can help you pinpoint what you need. Browse or search the tipsheet section of our library below. Stories are not available for download but can be easily ordered by contacting the Resource Center:
Search results for "complaints" ...
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NBC News: Under Fire
An investigation into an alleged defect involving 20 million rifles and shotguns, causing many to fire without the trigger being pulled. Despite dozens of injuries and at least seven deaths—and evidence the manufacturer has been aware of a problem for decades—Remington has publicly insisted its guns are safe and the incidents are a result of user error. Using internal company documents including customer complaints dating back to the 1950s, our investigation found Remington chose not to implement changes designed to make its products safer, and may have withheld vital information from its customers.
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Addressing 911
It all started with a tip from people on the front lines, and quickly unraveled into a story that has sparked much needed oversight of Ingham County's new consolidated 911 center. The center merged two 911 dispatch centers into one back in June of 2012. In October, a group of first responders approached Reporter Ann Emmerich with alarming concerns about problems within the system. They believed at least two deaths could be connected to delayed response times because emergency crews were sent to the wrong address. They also believed county officials were trying to "cover up" the problems. Using the Freedom of Information Act, Ann Emmerich began digging into records from the 911 Dispatch Center. She obtained documented complaints from the Lansing Fire Department, call logs from the dispatch center, and time stamped recordings of 911 calls. Just days after Emmerich made those FOIA requests, Lansing's Mayor announced he would form a task force to investigate concerns with the County's 911 Center. At the time, there was no advisory board in place to oversee the center. Once officials went public with the formation of a task force, the original board that worked to establish the 911 center was brought back together to begin oversight.
Tags: broadcast; 911; FOIA; 911 center
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Behind the Gates of the Guard
“Sexual harassment and hostile work environment is commonplace in the CANG (California Air National Guard).” That information uncovered in a previously unreported document was exposed in a joint investigation by NBC Bay Area and KNBC-TV. During a more than five-month investigation, journalists from the two television stations interviewed more than two dozen current and former members of the guard and uncovered a dark hidden culture “Behind the Gates of the Guard.” The reporting found the California National Guard failing to meet the National Guard standard and accepting, investigating and handling complaints involving sexual harassment, sexual assaults and racism. This investigation uncovered instances where sexual harassment, racism and sexual assault was not properly investigated by the California Guard.
Tags: national guard; sexual harrassment; CANG; collaboration; broadcast
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Protect and Serve
The investigation of a Florida Atlantic University police officer, who was arrested for allegedly shooting escort Sheri Deann Carter in January 2011. Ho had a history of violence and a rap sheet that included many civilian complaints and battery charges from his wife.
Tags: Police; Florida Atlantic University, Rape, Escort, Sheri Dean Carter
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Waiting for Justice
Investigation into an EEOC complaint that languished and a defendant who not only got away, but then made money off of the federal goverment. The story focused on a religious discrimination case and a fine that was never paid.
Tags: Religious Discrimination; EEOC
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Judging the Judges
Investigation centered on complaints against Maryland's judges and how they are handled. WBAL-TV discovered that the process seems to be centered on keeping judges on the bench and most disciplinary actions secret.
Tags: Judges
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Judge Sylvia James: Access Denied, Chief Judge Under fire
This series examines a chief judge who appears to be using her power and position to do as she pleases. WXYZ used FOIA extensively in their investigation which lead the city to put her on administrative leave as well as leading to inquiries and audits from the State Court Administrator, the Judicial Tenure Commission and a formal complaint containing 192 specific allegations.
Tags: judges; corruption; broadcast
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ATF Under Fire
Managers at the Bureau of Alcohol, Tobacco, Firearms and Explosives retaliate against employees who file complaints, according to documents and interviews with dozens of employees.
Tags: employers; Bureau of Alcohol, Tobacco, Firearms and Explosives; complaints
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Brian Ross Investigates: Taking Toyota
The investigative team reveals how Toyota had for years ignored complaints from hundreds of its owners about serious safety defects in cars that that were marketed around the world as among the safest on the road.
Tags: Toyota; cars; safety defect; driving; vehicle
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Gillece Services Complaints Investigation
Complaints by viewers led the WTAE-TV team to investigate the Pittsburgh plumbing and heating company, Gillece. In this series, reporters revealed that Gillece accounted for "36 percent of all plumbing contractor complaints filed with the local Better Business Bureau.
Tags: Better Business Bureau; Civil Court Complaints; Attorney General; plumbing