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KTVT-TV reports that "companies that claim to be 'a good neighbor' and to keep consumers in 'good hands' ... may only be interested in the bottom line. .. three-part investigation of the auto insurance industry .. uncovers some seriously questionable practices in Texas and around the country. The first part reveals how through the alleged abuse of Texas' titling system, cars that have been declared 'totaled-out' frequently end-up back on the road... part-two... highlight(s) the controversy surrounding after-market or imitation auto parts.... Part-three educates consumers to the concept of 'diminished value,' and how insurance companies are allegedly shortchanging their own policy-holders after a car accident...."