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The American Prospect reports on the janitors' strike in Los Angeles in April 2000, and explains how janitors' international union, SEIU, helped them to get a wage increase of about 26%. The story looks at various labor markets and sectors of economy and examines their unions' attempts achieving pay raises. The report details the unionization of security screeners at airports, hotel workers, health care workers and nursing home workers. "In service industries that can't flee, unionization of low-wage workers can triumph, but only with heroic effort," finds the magazine.

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