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When reporters at NBC News began probing OSHA severe injury data in February 2019, an interesting takeaway emerged: UPS had a higher rate of heat injuries than any other company. At least 107 UPS workers in 23 states had been hospitalized for heat illnesses since 2015. In severe cases, heat can lead to organ failure and death. But regulators have little enforcement ability on this issue because there is no OSHA standard protecting workers from heat--even as climate change brings record-breaking temperatures. NBC News filed more than two dozen public records requests for state-level data -- to supplement the federal OSHA data -- and hundreds of pages of incident reports, and spoke with dozens of UPS employees, uncovering a corporate culture that exacerbated the problem. Long hours, heavy routes, fear of retaliation and sweltering trucks and warehouses pushed workers workers past their limits. Managers pushing workers to continue working when sick, and employees too intimidated to report their injuries. UPS claimed that their iconic brown trucks do not get dangerously hot, but NBC News sent five temperature loggers in packages across the country, during one of the hottest weeks of the summer. The results showed that each package exceeded 100 degrees while on a truck, with one hitting nearly 115 degrees. Drivers around the country also sent us images of temperature readings they took in their own trucks -- the hottest clocked in at 158 degrees. Between rising temperatures and the growing demands of the two-day delivery economy, dozens of UPS drivers said conditions are getting worse. Follow up stories uncovered additional injuries and more examples of UPS poorly protecting its workers from the heat. Following our story, OSHA fined UPS for a heat injury for the first time in nearly a decade.
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