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Ms. reports on controversies surrounding the widely advertised family-friendly policies of big corporations. The story reveals that low-wage workers and higher-paid employees get unequal treatment. The article cites a study by the Families and Work Institute, which finds that most lower-level workers are not being offered the child care, family leave, job-sharing and flex-time benefits. The reporter exemplifies the issue with specific cases of work-family conflicts faced by employees in hotel and communication industries.

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