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We've all been there: They've got the data but say you can't have it. What techniques can you use to coax information out of officials? We discuss practical tips on how to negotiate and speed things along – limiting your request, cutting fees, citing statutes. You'll hear from a panel of records experts including a journalist turned director of the Colorado Freedom of Information Coalition, a veteran media attorney and a district attorney who was prosecutor for the Aurora theater shooting trial. They also weigh in on which tactics from reporters actually work: Persistence? Yes. Rudeness? Hmmm.