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Realizing that sources may need more secure methods of contacting journalists than the plain old telephone, modern media organizations worldwide have begun to look towards consumer-facing mobile apps (Signal, WhatsApp, Telegram, etc.) to create tiplines that can boast communications with increased confidentiality. While this switch is a welcome improvement in maintaining confidential communication with sources, it also comes with a new set of technical, logistical, and legal challenges. This session will address how major news orgs structure their tiplines; grapple with vulnerabilities while maximizing various security features; and craft proactive responses to legal, operational, and technical disasters.
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