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News 12 provides an in-depth look at Child Protective Services, the government agency designed to protect children from child abuse and neglect. The investigation found the agency often fails to protect children at all, that workers are overworked and undertrained, that policy places reunifying families ahead of children's interests, and that records that could help protect children from abuse and could lead authorities to abusers are routinely burned as part of a policy designed to protect the alleged abuser.