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Kollatz investigates how two parents convicted of felony neglect in the death of their infant daughter were able to regain custody of their other four children. The story becomes more troubling when the same parents would later sexually abuse two of their oldest daughters, after regaining custody. The case, that physically repulsed the Richmond Circuit Court Judge that tried the parents for felony neglect in the death of their daughter, was literally able to slip through the cracks of the Chesterfield County Justice System. The parents felonious neglect conviction in 1989 was viewed as a criminal matter and not placed on Virginia's Central Registry, the database of child abuse and neglect charges in the state. Without notice from the Central Registry, the parents were able to receive physical custody of their children again in 1998. It wasn't until later that year that a family friend uncovered the sexual abuse taking place against the two daughters.

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