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In December 2007, a young man killed eight people then himself with an assault rifle at the Von Maur department store in Omaha. It was the largest mass murder in state history, a story that made national news. But when other media moved onto other stories, a team of World-Herald reporters spent much of 2008 digging into the issues surrounding such an astonishing act of violence. Some of their findings include: emergency responders were delayed getting to victims due to miscommunications by 911 dispatchers, a troubling suicide spike, and the depth of the gunman's psychological problems.