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Teichroeb gives tips to reporters who are covering mistreatment of patients by their hired caregivers. Teichroeb's advice stems from a story she wrote about a state-funded residential program for developmentally disabled adults, in which she found rampant abuse and neglect by the caregivers to the clients, who were unable to appeal their placement in the program because they had gotten into trouble with the law. She explains how to get started on such projects, how to search for documents, interviewing techniques and more.